Privacy Policy – Sutton Oak Catering and Hire
Last updated: 26 February 2026
Sutton Oak Catering and Hire is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This privacy policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Sutton Oak Catering and Hire is a sole trader business based at 1 Trent Valley Cottages, Burton Road, Lichfield, WS13 8LP. You can contact us at info@suttonoakcatering.co.uk or by phone on 07827 332672. For the purposes of data protection law, Sutton Oak Catering and Hire is the data controller responsible for your personal data.
We may collect personal information when you contact us through our website contact form, by email, by phone, or when you make an enquiry or booking. This information may include your name, email address, phone number, and details relating to your event such as the location, date, and your requirements. This information is used solely for the purpose of responding to your enquiry, providing quotes, delivering our catering and hire services, communicating with you regarding your booking, and maintaining appropriate business records.
We do not collect or store your bank details. Payments made by bank transfer are handled through your own bank. Card payments made in person are processed securely using a card payment machine, and we do not store your card details at any time.
We process your personal information only where we have a lawful basis to do so. This includes when it is necessary to perform a contract with you, when it is necessary for our legitimate interests such as responding to enquiries and operating our business, and when it is necessary to comply with our legal obligations, including tax and accounting requirements.
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information will only be shared where necessary to comply with legal obligations or where required for secure payment processing through a card payment provider. We take reasonable and appropriate security measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Your information may be stored securely within our email systems, phone records, and other secure business records.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal and financial obligations. This may include retaining information for up to six years for tax and accounting purposes.
Our website may use cookies to support website functionality and improve user experience. Cookies are small text files stored on your device. Additional cookie information may be provided separately if applicable.
Under UK data protection law, you have the right to request access to the personal data we hold about you, to request correction of inaccurate information, to request deletion of your data where appropriate, to object to or restrict certain types of processing, and to request transfer of your data. You may exercise these rights at any time by contacting us at info@suttonoakcatering.co.uk.
If you have concerns about how your personal data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. Their website is www.ico.org.uk and their telephone number is 0303 123 1113.
We may update this privacy policy from time to time to reflect changes in legal requirements or business operations. The most current version will always be available on our website. By using our website or contacting us, you agree to the terms of this privacy policy.
If you have any questions about this privacy policy or how your information is handled, please contact Sutton Oak Catering and Hire at info@suttonoakcatering.co.uk or on 07827 332672.